Shipping Policy

Thank you for choosing maison blanche. This Shipping Policy outlines our shipping procedures to ensure a smooth and delightful shopping experience. By making a purchase from maison blanche, you agree to the terms outlined below.

1. Order Processing

Orders are typically processed within 1-3 business days of receiving payment. Please note that processing times may vary during peak seasons, sales, or promotions.

2. Shipping Methods

We offer shipping options tailored to your location. The available shipping options and their associated costs will be displayed at the time of purchase.

3. Shipping Times

Shipping times vary based on the selected shipping method and your location. Estimated delivery times will be provided during the checkout process. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

4. Shipping Locations

maison blanche currently ships to Europe, US & South America. If your location is not included in the list, please contact our customer service at studio@maisonblanche.swiss to inquire about the possibility of shipping to your area.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress.

6. Customs and Import Duties

For international orders, please be aware that customs and import duties may be applied once the shipment reaches its destination. These charges are the responsibility of the recipient and vary from country to country. maison blanche has no control over
these charges and cannot predict what they may be. Customs policies vary widely, so we recommend contacting your local customs office for more information.

7. Shipping Delays

While we make every effort to ensure timely delivery, maison blanche is not responsible for delays caused by weather conditions, carrier disruptions, or other unforeseen circumstances. If you experience a significant delay in receiving your order, please contact our customer service for assistance.

8. Shipping Fees

Shipping fees are calculated based on the destination of the package. These fees will be displayed during the checkout process.

9. Changes to This Policy

maison blanche reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. If you have any questions or concerns about our Shipping Policy, please contact our customer service at studio@maisonblanche.swiss.

Thank you for shopping with maison blanche!